Shipping

SHIPPING 

Please note the below are time frames given based on your order has been already placed and payment reflects in our account. These dates are also estimates only as some elements are beyond our control.

Delivery time: ±2-7 business days (depending on delivery location)
Cape Town and surrounds: ± 2-3 Business days
Main Centres (Johannesburg, Pretoria, Durban etc.): ± 3-4 Business days
Outlying Areas: ± 7 Business days
*Please note: Due to Covid-19, shipping could be delayed slightly. 

Please make sure that when you order, you provide us with the exact PEP address with the P-number (in orange) of the specific PEP using this link: https://www.paxi.co.za/points

*As soon as the parcel is with the couriers, it is out of our control and they will be responsible for the delivery to you. Purple Turtle is not responsible for late or delayed (due to strikes. etc) deliveries by the courier. Please make sure that the shipping address provided is correct. Purple Turtle cannot be held responsible for parcels going missing due to incorrect addresses.